THRIVE: Your Agency Resource

Ep 118: The Future of Agency Ops with Melanie Chandruang

March 23, 2022 Kelly Campbell Episode 118
THRIVE: Your Agency Resource
Ep 118: The Future of Agency Ops with Melanie Chandruang
Show Notes

On this episode of THRIVE — sponsored by accessiBe — Kelly and Melanie Chandruang discuss both the connection and distinction between the people within our agency and our operational strategy.

Melanie Chandruang and I cover these points and more:

  • Why agencies struggle to understand and fully grasp what “operations” means;
  • The top operational challenges agencies are facing within the last few years; 
  • The benefits of putting our people first because our people are our product;
  • Why the future of agency operations is not about tools.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to subscribe, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive 

CONNECT WITH Melanie Chandruang:

LinkedIn

Facebook

Website

CONNECT WITH KELLY CAMPBELL:

LinkedIn

Instagram

Twitter

Work with Kelly